Asha7's Privacy Policy — Your Data, Your Rights

We collect certain necessary information when you create an account and use our services at Asha7. Each category of data collected under this Privacy Policy is clearly outlined below.

Information Collected at Registration: When you create an account, we collect your full name, email address, mobile number, date of birth, and residential address. This information is used to verify your identity and meet our legal obligations.

Information for KYC Verification: As part of our KYC process under Bangladesh's financial regulations, we may collect a copy of your national ID, passport, or driving licence. This is a mandatory regulatory requirement.

Asha7 uses your personal information only for specific, legitimate purposes. Your data is never used beyond what is described in this Privacy Policy.

• Account Management: Your information is used to create, access, and secure your account.
• Financial Transaction Processing: Your information is used to accurately process deposits, withdrawals, and betting payments.
• Customer Support: We need your information to respond to your queries and complaints and to resolve any issues.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Personalized Experience: To provide relevant offers and betting recommendations tailored to your preferences.
• Legal Compliance: To comply with applicable laws and regulatory requirements in Bangladesh.
• Service Improvement: To analyse user experience and further improve the asha7 platform.

You have the right to know where your personal information goes. asha7 shares data only in limited circumstances as outlined in this Privacy Policy.

Payment Processors: Only the information necessary to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket. These partners are also required to adhere to strict privacy standards.

KYC Verification Services: Necessary information may be shared with a licensed third-party KYC provider for identity verification. These providers comply with international data protection standards.

• Legal Obligation: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Investigation: Information may be shared with agencies investigating financial crimes where necessary.
• Business Transfer: Users will be notified in advance of any change in Asha7's ownership.
• Advertisers: Your data is never shared with advertising companies — not ever.
• Data Brokers: Selling data or transferring it to third parties for commercial purposes is strictly prohibited.

Asha7 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookies We Use:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security — the site cannot function without them.
• Functional Cookies: Used to remember your preferred language, time zone, and settings.
• Analytics Cookies: To understand which pages are visited most and how users navigate the site.
• Advertising Cookies: Asha7 does not use any advertising tracking cookies.

Asha7 does not retain your personal data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.

Once the retention period expires, your data is securely deleted or anonymised so that no individual can be identified.

Asha7 believes every user should have full ownership of their data. Under this Privacy Policy, you enjoy the following rights:

• Right to Know: You can request a full summary of the information we hold about you at any time. We will provide it within 72 hours of your request.
• Right to Rectification: If any of your stored information is inaccurate, you can request that it be corrected.
• Right to Deletion: Under certain conditions, you may request the deletion of your data. However, some information must be retained due to legal obligations.
• Data Portability: You can download your data in a standard, portable format.
• Object to Processing : You have the right to object to the processing of your data under certain circumstances.
• Marketing Opt-Out: You can opt out of promotional emails or SMS messages at any time.

Asha7 is strictly for users aged 18 and above. In accordance with this Privacy Policy, we do not collect personal information from anyone under the age of 18.

If a parent or guardian believes their child has created an account on our platform, please contact support@asha7.app immediately. We will act without delay.

Asha7 uses industry-leading security technology to protect your data. Our security framework is continuously updated.

• 256-Bit SSL Encryption: All data transmissions are fully encrypted, ensuring bank-grade security.
• Two-Factor Authentication: An extra layer of security at login — your account stays protected even if your password is compromised.
• 24/7 Monitoring: Our security team monitors systems around the clock to detect suspicious activity.
• Encrypted Storage: All sensitive data stored on our servers is kept in encrypted form.
• Regular Security Audits: Independent experts regularly audit our security systems.
• Staff Training: Only authorised staff can access the necessary data, and all personnel are trained in data privacy.

Asha7 reserves the right to update this Privacy Policy as needed — whether due to changes in law, the addition of new services, or business developments.

• Advance Notice: You will be notified by email at least 30 days before any significant changes take effect.
• Date Noted: The date of each update will be clearly noted at the top of the page.
• Previous Versions: Previous versions of the policy will be available upon request.
• Consent: Continued use of the platform after an update is considered acceptance of the revised policy.

If you do not agree with the changes, you may request to close your account. Any valid balance will be returned to you.

Contact us for any questions or concerns about this Privacy Policy, or to exercise your data rights.

• Email: support@asha7.app
• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Response time: typically within 24–48 hours.
• For general enquiries, visit our FAQ View page.